Our Services  |  Our Strengths  |  Your Benefits  |  Next Steps


Kinzel Cadrin & Associates will help you get clear on where you are, where you need to be and your options for getting there.

  • We inform your decisions with valid, reliable information on the human side of business.
  • We bring leading practices to clients in the private, public, cooperative and non-governmental sectors.
  • We favour depth, clarity and integrity over quick fixes and easy solutions.
  • We apply Deming's multiple lenses of profound knowledge: understanding systems, understanding variation, knowledge of human psychology, and theories of knowing.
  • We identify and address root causes to foster sustainable change in your organization.

Our services support professional development and change management at all levels - leaders, directors, supervisors, HR practitioners, coordinators of training and development initiatives, other groups and individuals.

Grounded in the applied social sciences, our services combine theory with the latest research and real world knowledge to help you address challenges and sustain excellence. Our services, which are detailed below, include:

Assessment & Organizational Diagnosis
Change Management
Conflict Management & Resolution
Equity & Diversity
Leadership Development & Support
Performance Management
Program Development & Evaluation
Referral Network
Strategic Planning
Team Development
Workshop Training, Seminars & Presentations

Assessment & Organizational Diagnosis

  • Promote organizational self-awareness
  • Sort out concerns, needs, wants & priorities through informal and formal diagnostic processes
  • Identify problems and opportunities that relate to individual, work group and organizational performance
  • Attend to the key elements of work climate - structure, systems, culture, leadership & management practices and human needs.

Change Management

  • Act as change agents and educators to identify where clients are, where they need to be and how to get there
  • Enhance leaders' capacity to interact effectively with other people to effect change

Conflict Management & Resolution

  • Get to the root causes of conflict and orchestrate interventions that integrate multiple needs and parties
  • Support the resolution of contentious differences through Third Party Intervention
  • Help clients develop strategies and skills to manage, resolve and prevent conflicts

Equity & Diversity

  • Develop change initiatives and training programs that enable organizations to build more equitable and diverse cultures
  • Helping organizations become aware of, understand and benefit from the diversity of their workforce

Leadership Development & Support

  • Address the professional development needs of leaders and managers
  • Assist those who are planning or leading change initiatives
  • Provide project leadership as needed

Performance Management

  • Ensure goals, resources and timelines are aligned
  • Help employers and employees resolve work performance problems
  • Design and implement processes to plan, monitor and evaluate individual and team performance expectations, behaviours and outcomes
  • Explore all available mechanisms for dealing with performance issues and disputes

Program Development & Evaluation

  • Ensure that programs and initiatives have clearly defined goals, activities and rationales
  • Assess the extent to which programs are implemented as intended
  • Identify intended and unintended outcomes
  • Assess and account for gaps between intended and actual outcomes
  • Conduct evaluation research as a consensus building process

Referral Network

  • Coordinate and deliver expanded or complementary services in partnership with select professional associates
  • Connect people with other professionals to meet a need or service request

Strategic Planning

  • Design and facilitate direction, priority and goal-setting activities
  • Work through controversial issues and build commitment
  • Help align strategies, systems and structures

Team Development

  • Help teams improve leadership and small group dynamics, communication, decision-making, relationships and effectiveness
  • Support team alignment of mandate, scope of work, membership, other resources and timelines

Workshop Training, Seminars & Presentations

  • We design and deliver sessions that range from 1 to 40 hours.
  • The following training topics reflect the breadth of issues we address in our other roles.
Organization Development: Professional Development: Personal Development:
  • Organizational & Team Effectiveness
  • Organizational Change
  • Leadership Development
  • Human Relations in the Workplace
  • Emotional & Social Intelligence
  • Gender Dynamics
  • Strategic Planning
  • Mentoring
  • Role Clarification
  • Decision making and problem solving
  • Conflict Management
  • Group Leadership
  • Facilitation & Coaching Skills
  • Interpersonal Communication Skills
  • Performance Management
  • Interviewing Skills
  • Consulting Skills
  • Supervisory Training
  • Program Evaluation
  • Understanding Self & Others
  • Diversity Issues
  • Building Self-Esteem
  • Stress Management
  • Empowerment
  • Making Choices
  • Working With Change
  • Gender Awareness
  • Career Anchors
  • Living & Leading Well
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We don't make changes in your organization. We inform your thinking and help build capacity...you make the changes.